Our Customer Service Team are on hand to help between 9:00am and 17:00pm Monday to Friday! Dismiss

Ways to Pay

We can take payment over the phone between the hours of 9am – 5pm Monday to Friday. Failure to make payment on the day we process your order may result in a later delivery date than specified.

Online Ordering

Our online payments are serviced by Stripe for further information please visit www.stripe.com 

Debit / Credit Card Payments

You can pay online via our website at the time of ordering or over the phone. We accept the following cards:

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • American Express

Credit Cards

Please note we will only accept credit cards up to the limit of £3,000. The alternative is a bank transfer where we will need confirmation of payment before delivery.

Apple Pay

You can pay online via our website at the time of ordering using Apple Pay, please note certain devices and restrictions may apply.

Cheque Payments

Please make cheques payable to Creative Print NW Ltd. Allow 5 working days for funds to clear before receiving delivery.

Bank Transfer

Quote your job reference number on bank remittance. Please contact our accounts team on: 0800 023 6244 for our bank account details.

BACS

Allow 3 working days for the funds to clear into the account before receiving delivery. Please contact our accounts team on: 0800 023 6244 for our bank account details.

PayPal

We accept PayPal payments however there is a 3% fee added to the basket total for making payments via PayPal. Please note that you will be taken off site to PayPal’s secure payments page to complete payment.

Credit Account

We do allow our customers to pay on account, at our discretion, please visit our Credit Account Application page for more information on how to apply.

Please note: Failure to make prompt payment may result in your delivery being delayed

Charities & Organisations

In some circumstances we are able to exempt the VAT from your order providing your charity or organisation meets the requirements. Please contact our Accounts department on 0800 023 6244 to discuss this further, please note this is at our discretion. Please contact our Accounts department prior to placing your order as we’re unable to exempt the VAT once the order has been placed and paid for.

VAT

If VAT is noticed on your order after the bill has been paid, you as the customer are liable to pay the VAT in full before receiving your delivery. Please see http://www.hmrc.gov.uk/vat/index.htm  for full details on VAT.